We provide individual counselling in a safe and non-judgemental environment for immigrant and visible minority women, in their own language and culture. Counselling sessions take place at the office; however, our workers can reach out to women who cannot come to the agency for reasons connected to the abuse and counsel them at a place that is convenient for the women, or over the phone.

We believe in a woman's centred counselling approach to enable the women to deal with their issues and to make informed decisions.

We provide on-going support for groups to women of all ages in their languages. Groups are focussed on providing emotional support, practical assistance and education with the objective of:
Providing a space to come together
Sharing common experiences
Enhancing self-esteem and assertiveness
Enhancing problem-solving skills
Getting information about resources and alternatives available in the community.

We assist women to find a place in transition houses when it is required. During their stay at transition houses, we liaise very closely with the staff to provide on-going support, language interpretation and cultural sensitization.

We advocate and assist women in their interactions with the social and justice systems. We provide Court advocacy and assistance for immigrant and visible minority women who are attempting to access the justice system. This service includes court preparation assistance, liaison with lawyers and Crown Counsel, and on-going supportive counseling throughout the court process.

Supportive counseling and referral is available to immigrant and visible minority women who have been victimized by sexual assault and who are adult survivors of childhood sexual abuse. This service includes:
The provision of support groups
Supportive counseling
The identification and referral to treatment agencies and therapists in the community.